Living in the aged care environment of Royal Heights gives residents access to fully qualified nursing assistance without placing undue stress on family and friends. At the same time, they enjoy the privacy and independence of their own room, surrounded by treasured family mementos. Each resident is acknowledged as a unique individual whose life experiences and personal values should be respected and protected. Staff will always protect residents' rights to privacy and dignity, but will be on hand to assist with personal needs whenever necessary. Maintaining a sense of dignity, purpose and self esteem will be achieved by the provision of one-on-one caring in a home-like setting.

Royal Heights Rest Home has been designed from ground up to hospital specifications, each room is fitted with 24-hour emergency call buttons and their is full wheelchair access, including wheelchair toilets and showers. Nursing care is tailored to the needs or each individual resident. Caring staff are on hand to assist with dressing, bathing, meals and laundry as and when required, and regular consultations can be scheduled with your doctor. Our staff can also help patients and their carers access relevant Government advice and assistance. Regular activities, outings and various learning programs organised by the diversional therapist are important aspects of maintaining our residents’ mobility and sense of well-being.

Additionally, family and friends are encouraged to visit as often as possible and, if practical, to take their loved ones out for coffee or lunch or dinner, just as they would if this was a private home. Residents can leave the facility at any time to join their families for annual holidays or to stay with them for a night or two.

Some Of Our Other Services

LAUNDRY: This is done by our staff at no extra cost. If you should prefer this to be done by relatives, please let us know.

HAIRDRESSER/ PODIATRIST: A hairdresser and podiatrist visits our Home on a regular basis. Ask our Nurse Manager about cost and appointments.

PHYSIOTHERAPIST: This service is free of charge if medically indicated.

DOCTORS' VISITS: Comes to our Home every week and is on call in emergencies.

OCCUPATIONAL THERAPY: We have a regular activities programme held Monday to Friday. Additionally we have frequent outings and bus trips.